Terms of Use 📋

1. Acceptance of Terms 🤝

By accessing, downloading, installing, or using QuickPoster's services, you represent and warrant that:

• ✅ You have read and understood these Terms in their entirety
• ⚖️ You have the legal capacity to enter into binding agreements
• 🎯 You agree to comply with all applicable laws and regulations
• 📱 You will use the service in accordance with WhatsApp's Terms of Service

If you do not agree with any provision of these Terms, you must immediately discontinue use of our services.

2. Definitions 📖

For the purposes of these Terms, the following definitions apply:

• "Service" means QuickPoster's WhatsApp-based poster creation platform and all related services
• "QuickPoster" means the brand name operated by Rotita Investments (Pvt) Ltd
• "Rotita Investments" means Rotita Investments (Pvt) Ltd, registered in Zimbabwe
• "User Content" means any text, images, data, or other materials provided by users
• "Poster" means digital graphics created through our service
• "Subscription" means paid access to premium features and services
• "Account" means your registered profile associated with your WhatsApp number
• "Applicable Laws" means all laws, regulations, and legal requirements of Zimbabwe and relevant international laws

3. Service Description 🎨

QuickPoster provides an automated WhatsApp-based poster creation service that enables users to:

• 🎭 Select from various professionally designed poster templates and categories
• 📝 Provide custom text, descriptions, and specifications for poster creation
• 📸 Upload and integrate personal images into poster designs
• 🚀 Receive completed posters delivered directly via WhatsApp
• 💾 Access poster history and previously created designs
• 🔄 Request modifications and revisions to existing posters
• 📊 Utilize premium features through subscription plans

4. User Eligibility 👤

To use QuickPoster's services, you must:

• 🔞 Be at least 18 years of age or have reached the age of majority in your jurisdiction
• 📱 Have a valid WhatsApp account and active phone number
• 🇿🇼 Comply with all applicable laws in Zimbabwe and your country of residence
• 💳 Have the legal authority to enter into financial transactions (for paid services)
• 🚫 Not be prohibited from using our services under any applicable laws

5. Account Registration & Verification 📋

Account creation and management requirements:

• 📞 Your WhatsApp number serves as your unique account identifier
• ✅ You must provide accurate, complete, and current information
• 🔐 You are responsible for maintaining account security and confidentiality
• 📧 You must provide a valid email address for account notifications
• 🔄 You must promptly update any changes to your account information
• 👤 Accounts are non-transferable and for individual use only

Verification Process

QuickPoster may require additional verification for:

• 💰 Premium subscription activation
• 🏢 Business account classifications
• 🔒 Enhanced security measures
• ⚖️ Compliance with regulatory requirements

6. Acceptable Use Policy 🛡️

Users agree to use QuickPoster's services in compliance with all applicable laws and in a manner that:

• ✨ Respects the rights and dignity of others
• 🤝 Promotes fair and ethical business practices
• 🎯 Serves legitimate personal or business purposes
• 📚 Adheres to professional and community standards
• 🌍 Respects cultural sensitivities and diversity

7. Prohibited Conduct 🚫

Users are strictly prohibited from creating content or using our service for:

Illegal Activities

• ⚖️ Any activity that violates Zimbabwean law or international law
• 💊 Promotion of illegal drugs or controlled substances
• 🎰 Illegal gambling or unauthorized financial schemes
• 🔫 Sale or promotion of weapons, explosives, or dangerous materials
• 📄 Document forgery or identity fraud

Harmful Content

• 💔 Hate speech, discrimination, or harassment based on race, religion, gender, sexual orientation, or nationality
• 👨‍👩‍👧‍👦 Content that exploits, harms, or endangers children
• 🔞 Pornographic, sexually explicit, or adult content
• ⚔️ Content promoting violence, terrorism, or self-harm
• 😱 Graphic violence or disturbing imagery

Fraudulent Activities

• 💸 Pyramid schemes, Ponzi schemes, or multi-level marketing scams
• 📰 Spreading false information or misinformation
• 🎭 Impersonation of individuals, businesses, or organizations
• 💳 Credit card fraud or financial deception
• 📞 Phishing or social engineering attacks

Intellectual Property Violations

• ©️ Copyright infringement of protected materials
• ™️ Unauthorized use of trademarks or brand assets
• 🎵 Use of copyrighted music, images, or content without permission
• 🏢 Misrepresentation of brand affiliations or endorsements

8. Intellectual Property Rights 🏛️

QuickPoster's Rights

• 🎨 All poster templates, design elements, logos, and software remain the exclusive property of QuickPoster
• ⚙️ Our proprietary algorithms, processes, and methodologies are protected intellectual property
• 📱 The QuickPoster brand, trademarks, and service marks are owned by Rotita Investments (Pvt) Ltd
• 💻 All source code, databases, and technical infrastructure remain our exclusive property

User Rights and Responsibilities

• ✅ You retain ownership of original content (text, personal images) you provide
• 📄 You grant QuickPoster a non-exclusive license to use your content for poster creation
• 🔍 You warrant that you have all necessary rights to any content you upload
• 📊 You may use generated posters for personal and commercial purposes
• 🚀 QuickPoster may use anonymized examples for marketing and promotional purposes

Third-Party Content

• 🌐 Users must respect all third-party intellectual property rights
• 📸 Stock images and premium elements may require additional licensing
• ⚖️ Users are solely responsible for ensuring proper licensing of any third-party content

9. User Content & Responsibilities 📝

By submitting content to QuickPoster, you represent and warrant that:

• ✅ You own or have lawful rights to use all submitted content
• 🔒 Your content does not violate any third-party rights
• 📏 Content meets our quality and technical specifications
• ⚖️ Content complies with all applicable laws and regulations
• 🎯 You accept full responsibility for all content you submit

Content Standards

• 📐 Images must be high-resolution and appropriate for poster creation
• 📝 Text content must be clear, accurate, and properly formatted
• 🌍 Content must be appropriate for public display and distribution
• 📊 Business information must be accurate and verifiable

10. Payment Terms & Billing 💰

Payment Methods

QuickPoster accepts payments through:

• 📱 EcoCash (Primary payment gateway)
• 💳 Mobile money platforms approved in Zimbabwe
• 🏦 Bank transfers for corporate accounts
• 💵 Additional payment methods as made available

Pricing and Fees

• 💲 Current pricing is displayed on our platform and website
• 📅 Subscription fees are billed in advance on a monthly basis
• 🔄 Usage-based charges are calculated and billed monthly
• 💱 All prices are in USD unless otherwise specified
• 📊 Additional fees may apply for premium features or expedited service

Automatic Billing

• 🔄 Subscriptions automatically renew unless cancelled
• 📧 Billing notifications are sent 7 days before charges
• ⚠️ Failed payments may result in service suspension
• 🔒 Payment information is securely processed and stored

11. Subscription Management 📊

Subscription Plans

• 🆓 Free tier with basic features and limitations
• ⭐ Premium subscriptions with enhanced features
• 🏢 Business plans with advanced functionality
• 🔧 Custom enterprise solutions for large organizations

Plan Changes

• 📈 Upgrades take effect immediately with prorated billing
• 📉 Downgrades take effect at the next billing cycle
• 🔄 Plan changes can be made through our WhatsApp interface
• 💬 Support assistance is available for complex changes

12. Refund & Cancellation Policy 🔄

Cancellation Rights

• ❌ Users may cancel subscriptions at any time
• 📅 Cancellation takes effect at the end of the current billing period
• 💾 Access to premium features continues until period expiration
• 📧 Cancellation confirmation is provided via WhatsApp and email

Refund Policy

• 🚫 Subscription fees are generally non-refundable
• 🔧 Refunds may be provided for technical service failures
• ⚖️ Refunds are considered on a case-by-case basis
• 📞 Refund requests must be submitted within 7 days of billing
• 💳 Approved refunds are processed within 10-14 business days

13. Service Availability & Modifications 🔧

Service Availability

• ⏰ We strive for 99.5% uptime but cannot guarantee uninterrupted service
• 🛠️ Scheduled maintenance will be announced in advance
• 📱 Service depends on WhatsApp platform availability
• 🌐 Internet connectivity issues may affect service performance

Service Modifications

• 🔄 We may modify, update, or discontinue features at any time
• 📢 Significant changes will be communicated to users
• ⚡ Emergency modifications may be implemented without notice
• 📊 We may introduce new features and services periodically

14. Account Suspension & Termination ⛔

Grounds for Termination

QuickPoster reserves the right to suspend or terminate accounts for:

• ⚖️ Violation of these Terms of Use
• 🚫 Engagement in prohibited conduct
• 💳 Non-payment of fees or fraudulent payment activity
• 📞 Abuse of customer support or automated systems
• 🔒 Security breaches or unauthorized access attempts
• ⚠️ Risk to other users or system integrity

Termination Process

• 📧 Notice will be provided when possible (except for severe violations)
• 💾 Users may request data export before account closure
• 🗑️ Account data may be deleted after termination
• 🔄 Reinstatement may be possible after issue resolution

15. Data Protection & Privacy 🔐

Your privacy and data protection are of paramount importance to us. Please review our comprehensive Privacy Policy for detailed information about:

• 📊 Data collection, processing, and storage practices
• 🛡️ Security measures and data protection protocols
• 👤 Your rights regarding personal data
• 🤝 Third-party data sharing policies
• 📞 Contact procedures for data-related inquiries

16. Disclaimers & Warranties ⚠️

Service Disclaimers

QuickPoster provides services "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• 🎯 Accuracy, reliability, or quality of generated posters
• ⏰ Uninterrupted or error-free service operation
• 🔒 Complete security or privacy protection
• 📊 Fitness for any particular purpose or use case
• 💼 Suitability for commercial or professional applications
• 🌐 Compatibility with all devices or operating systems

Content Disclaimers

• 📝 We do not verify the accuracy of user-provided content
• 🎨 Poster quality depends on input materials and specifications
• 📸 Image resolution and quality may affect final output
• 💡 Creative interpretations may vary from user expectations

Third-Party Services

• 📱 Our service relies on WhatsApp's platform and infrastructure (subject to WhatsApp Terms)
• 💳 EcoCash and other payment processors invoving third-party financial services
• 🌐 Internet connectivity is provided by third-party ISPs
• ☁️ Cloud infrastructure providers which include Amazon Web Services (AWS)
• 🧠 Artificial Intelligence (AI) may process your content to improve designs
• ⚖️ We are not responsible for third-party service failures

17. Limitation of Liability ⚖️

Liability Limitations

To the maximum extent permitted by Zimbabwean law, QuickPoster's total liability for any claim arising from or relating to these Terms or the service shall not exceed:

• 💰 The total amount paid by the user in the 12 months preceding the claim
• 📅 For free users: USD $50 or equivalent in local currency
• 🚫 Under no circumstances shall our liability exceed USD $5,000

Excluded Damages

QuickPoster shall not be liable for:

• 💔 Indirect, incidental, consequential, or punitive damages
• 📉 Loss of profits, revenue, data, or business opportunities
• 💸 Cost of substitute goods or services
• 😔 Emotional distress or reputational damage
• ⏰ Service interruptions or delays
• 🔒 Data loss due to system failures or security breaches

18. Indemnification 🛡️

You agree to defend, indemnify, and hold harmless QuickPoster, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• ⚖️ Your violation of these Terms of Use
• 📝 Your use of the service or any content you provide
• 🚫 Your violation of any third-party rights, including intellectual property rights
• 💼 Your business activities conducted using our service
• 🔐 Unauthorized access to your account due to your negligence
• 📞 Your interactions with other users or third parties

Indemnification Process

• 📧 QuickPoster will notify you of any claims requiring indemnification
• 🤝 You will have the right to control the defense of such claims
• 💰 You will bear all reasonable costs and expenses of defense
• ✅ Settlement agreements require QuickPoster's consent

19. Force Majeure 🌪️

QuickPoster shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:

• 🌍 Natural disasters, earthquakes, floods, or severe weather
• ⚔️ War, terrorism, civil unrest, or government actions
• ⚡ Power outages, internet failures, or infrastructure breakdowns
• 💻 Cyber attacks, hacking attempts, or security breaches
• 🏥 Pandemic, epidemic, or public health emergencies
• 📱 WhatsApp platform outages or policy changes
• 🏛️ Changes in laws, regulations, or government policies

20. Governing Law & Jurisdiction 🇿🇼

Applicable Law

These Terms of Use shall be governed by and construed in accordance with:

• ⚖️ The laws of the Republic of Zimbabwe
• 📜 The Constitution of Zimbabwe
• 💼 Zimbabwean commercial and contract law
• 🔐 Data Protection Act and privacy regulations
• 💳 Consumer Protection Act and related regulations
• 🌐 International treaties to which Zimbabwe is a signatory

Jurisdiction

• 🏛️ All disputes shall be subject to the exclusive jurisdiction of Zimbabwean courts
• 📍 Venue for legal proceedings shall be Harare, Zimbabwe
• ⚖️ Appeals may be made to appropriate appellate courts within Zimbabwe
• 🌍 International disputes may be subject to alternative dispute resolution

21. Dispute Resolution 🤝

Preferred Resolution Process

Before initiating formal legal proceedings, parties agree to attempt resolution through:

1. Direct Communication: Contact our support team for issue resolution
2. Formal Complaint: Submit written complaint with detailed circumstances
3. Management Review: Senior management review of unresolved disputes
4. Mediation: Voluntary mediation through accredited Zimbabwean mediators
5. Arbitration: Binding arbitration if mediation fails (by mutual agreement)

Arbitration Procedures

• 🏛️ Arbitration shall be conducted under Zimbabwean arbitration laws
• 👥 Single arbitrator chosen by mutual agreement
• 📍 Arbitration proceedings shall take place in Harare, Zimbabwe
• 📝 Arbitration shall be conducted in English
• ⚖️ Arbitrator's decision shall be final and binding

22. Regulatory Compliance 📋

Zimbabwean Regulatory Framework

QuickPoster operates in full compliance with:

• 📞 Postal and Telecommunications Regulatory Authority (POTRAZ) - telecommunications services oversight
• 💼 Companies and Intellectual Property Commission (CIPC) - business registration and intellectual property
• 💰 Reserve Bank of Zimbabwe (RBZ) - financial services and payment processing
• 💳 Zimbabwe Revenue Authority (ZIMRA) - taxation and customs
• 🔐 Data Protection Authority - data privacy and protection regulations
• 📺 Zimbabwe Media Commission - advertising and media content standards

International Compliance

• 🌍 General Data Protection Regulation (GDPR) for EU users
• 🇺🇸 Relevant US regulations for American users
• 🤝 International trade and sanctions compliance
• 💼 Anti-money laundering (AML) and know-your-customer (KYC) requirements

Industry Standards

• 🔒 ISO 27001 information security management principles
• 💳 PCI DSS compliance for payment processing
• 🎨 Advertising Standards Authority guidelines
• ♿ Web accessibility standards and inclusive design

23. Modifications to Terms 📝

Amendment Process

• 🔄 QuickPoster reserves the right to modify these Terms at any time
• 📧 Material changes will be communicated via WhatsApp and email
• 📅 Users will have 30 days notice before significant changes take effect
• ✅ Continued use after changes constitutes acceptance of modified Terms
• ❌ Users may terminate their account if they disagree with changes

Version Control

• 📊 All versions of Terms are archived and accessible
• 📅 Effective dates are clearly marked for each version
• 🔍 Users can review previous versions upon request
• ⚖️ Disputes will be resolved under the Terms in effect at the time of the incident

24. Severability ⚖️

If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction:

• 📋 The invalid provision shall be severed from the remainder of the Terms
• ✅ All other provisions shall remain in full force and effect
• 🔄 The invalid provision shall be replaced with a valid provision that most closely reflects the original intent
• ⚖️ The validity and enforceability of the remaining Terms shall not be affected

25. Entire Agreement 📄

These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and QuickPoster regarding the use of our services. These Terms:

• 📋 Supersede all prior agreements, understandings, and communications
• 🔄 May only be modified in writing as specified in the Modifications section
• ✅ Cannot be modified by verbal agreements or course of dealing
• ⚖️ Take precedence over any conflicting terms in other documents

26. Contact Information 📞